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Franklin Capital Corporation Privacy Statement
Franklin Capital Corporation (“FCC”) engages primarily in the purchase,
securitization and servicing of retail installment sales contracts. FCC is part
of Franklin Templeton Investments, a global investment management organization
comprising the various subsidiaries of Franklin Resources, Inc.
FCC does not sell non-public personal information of individuals and does not
share it outside of Franklin Templeton Investments except as is permitted by
law. Our privacy statement, detailed below, describes the steps we take to
protect each individual’s information and explains when non-public personal
information about current or former customers may be shared with other parties.
- FCC provides financing for retailers who sell their products to buyers such as
you who want to purchase a retailer's product on credit. When you purchase a
product from a retailer on credit, you submit a credit application to the
retailer and sign a retail installment sales contract (the “Contract”). If FCC
chooses to purchase the Contract, we then have all the information contained on
your application and in your credit report.
- FCC also refinances certain of its existing Contracts. If FCC refinances an
existing Contract with you, the extension of credit related to the refinance is
a new direct loan with FCC. If you obtain such a loan with FCC, we may also
obtain additional information from or about you (including a credit report and
your existing account information with FCC).
- FCC also acts as a service provider to certain of its affiliates in servicing
Contracts that the affiliate may have purchased from retailers who sell their
products on credit. In these circumstances, FCC collects the same type of
information from its affiliate and/or the retailer about you as FCC would in the
case of when it purchases a Contract directly for itself.
When reviewing information provided to us about you as indicated above, FCC also
collects additional information that may include:
- Reports from outside sources that would assist us in the evaluation and
verification of information contained in your credit application, such as
reports from any references given in your application, including employers,
financial institutions, investment brokers, or educational institutions, as well
as reports from companies with whom you had business or credit relationships
that describe those relationships, account balances and payment/performance
history.
- Reports from credit reporting agencies providing account balances, payment
history and demographic data information.
Disclosure Policy
Within Franklin Templeton Investments:
To better service your account and process transactions or services you’ve
requested, we may share information with other companies within Franklin
Templeton Investments. From time to time, we may also send you information about
products/services offered by other Franklin Templeton Investments’ companies
although we will not share your non-public personal information with these
companies for marketing purposes. We do not, however, share information received
from credit reporting agencies or other outside sources regarding your
creditworthiness with our affiliates.
Outside of Franklin Templeton Investments:
We do not share non-public personal information with companies outside of
Franklin Templeton Investments except as is expressly permitted by law. We do
not share information received from credit reporting agencies or other outside
sources regarding your creditworthiness with outside parties.
Below are some examples of third parties to whom we may disclose non-public
personal information. While these examples do not cover every situation
permitted under the law, we hope they help you understand how your information
may be shared. We may share non-public personal information:
- With companies that work for us to service your account, or to provide services
or process transactions you've requested. For example, we may use companies to
assist us with mailing statements, processing checks, or providing online or
account maintenance capabilities.
- With third parties whom you have authorized us to share information with.
- When permitted or required by law, such as in response to a subpoena or other
legal process, or with government regulators that have jurisdiction over us or
our affiliates.
- With marketing service providers who market our products and services for us.
- With financial institutions with whom we have entered into an agreement to
jointly market our financial products and services.
Whatever the reason for sharing information, FCC requires strict confidentiality
by the receiving parties to limit the use of the information to the purpose for
which it was disclosed.
Confidentiality and Security:
Our employees are required to follow procedures with respect to maintaining the
confidentiality of customer information. Additionally, we maintain physical,
electronic and procedural safeguards to protect our customer’s non-public
personal information. These include performing ongoing evaluations of our
systems containing customer information and making changes when appropriate.
We'll Update You Annually:
We will send you our privacy statement annually for as long as you maintain an
ongoing relationship with us. Periodically we may revise our privacy statement,
and will provide you with a revised notice if the changes materially alter the
previous privacy statement. We will not, however, revise our privacy statement
to permit the sharing of non-public personal information other than as described
in this notice unless we first notify you and provide you with an opportunity to
prevent the information sharing.
If you are a customer living in Texas:
Franklin Capital Corporation is licensed and examined under the laws of the
State of Texas and by state law is subject to regulatory oversight by the Office
of Consumer Credit Commissioner. Any consumer wishing to file a complaint
against Franklin Capital Corporation should contact the Office of Consumer
Credit Commissioner through one of the means indicated below:
In Person or U.S. Mail:
2601 North Lamar Boulevard
Austin, Texas 78705-4207.
Telephone No.: (800) 538- 1579.
Fax No.: (512) 936-7610.
E-mail:
consumer.complaints@occc.state.tx.us
Website: Office Of
Consumer Credit Commissioner
Thank you for allowing us to provide you with the financial products and
services you need.
Sincerely,
Jordan L. Cheng
Vice President
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