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As a service provider for Franklin Templeton Bank & Trust, F.S.B., Franklin
Capital Corporation is providing you a copy of their Privacy Statement.
Franklin Templeton Bank & Trust, F.S.B. Privacy Statement
We Take Our Commitment to Your Privacy Seriously
We all want to feel safe about the personal information we give to financial
institutions. That’s why Franklin Templeton Bank & Trust, F.S.B. is committed to
safeguarding information provided to us by our valued individual customers.
Please take a few minutes to read about how we protect the confidentiality of
non-public personal information.
Who We Are and How Our Privacy Policy Serves to Protect You
Franklin Templeton Bank & Trust, F.S.B., is a federal thrift offering banking,
trust, and custodial products and services. It is a part of Franklin Templeton
Investments, a global investment management organization comprising the various
subsidiaries of Franklin Resources, Inc.
It is the policy of Franklin Templeton Bank & Trust to not sell non-public personal
information of individuals and it does not share it outside of Franklin Templeton
Investments except as permitted by law. Our privacy statement, detailed below, describes
the steps we take to protect each individual’s information and explains when non-public
personal information about current or former customers may be shared with other parties.
What Type of Information Do We Collect?
When you, as an individual, become a customer of Franklin Templeton Bank & Trust,
you provide us with your non-public personal information. We collect and use
this information to service your accounts and respond to your requests. The
non-public personal information we collect falls into the following four
categories:
- Information we receive from you on applications or other forms, whether we
receive the form in writing or electronically. For example, this information
will include your name, address, tax identification number, birth date,
beneficiary designation and income.
- Information about your transactions and account history with us, or with other
companies that are part of Franklin Templeton Investments. This category also
includes your communications to us concerning your accounts/loans.
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Information regarding your creditworthiness and credit history received from a
credit reporting agency.
- Information from outside sources regarding their employment, credit or other
relationships that you may have.
Disclosure Inside of Franklin Templeton Investments
To better service your accounts and process transactions or services you’ve
requested, we may share non-public personal information with other companies
within Franklin Templeton Investments. From time to time we may also need to
send you information about products/services offered by other Franklin Templeton
Investments’ companies. We will not share your non-public personal information
with these companies without first offering you the opportunity to prevent that sharing.
Disclosure Outside of Franklin Templeton Investments
We will only share non-public personal information with outside parties in the limited
circumstances permitted by law. Below are some examples of third parties to whom we may
disclose non-public personal information. While these examples do not cover every situation
permitted under the law, we hope they help you understand how your information may be shared.
We may share non-public personal information:
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With companies that work on our behalf to service your accounts, or to provide
services or process transactions you’ve requested or have consented to receive.
For example, we may use companies to assist us with mailing statements, processing
checks, or providing online transaction or account maintenance capabilities.
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With third parties whom you have authorized us to share information with.
- When permitted or required by law, such as in response to a subpoena,
regulatory request, or other legal process.
Additionally, we may disclose non-public personal information from your application form
or information about your account history/transactions to companies that perform marketing
services on our behalf, or to other financial institutions with which we have joint marketing
agreements. We will ensure that any outside companies working on our behalf, or with whom we
have joint marketing agreements, are under contractual obligations to protect the confidentiality
of your information, and to use it only to provide the services we’ve asked them to perform.
Confidentiality and Security
Our employees are required to follow procedures with respect to maintaining the confidentiality
of customer information. Additionally, we maintain physical, electronic and procedural safeguards
to protect our customers’ non-public personal information. These include performing ongoing
evaluations of our systems containing customer information and making changes when appropriate.
We will notify you annually
We will send you this privacy statement annually for as long as you maintain an ongoing
relationship with us. Periodically, we may revise our privacy policy, and we will provide
you with a revised privacy statement reflective of those changes if the changes materially
impact this privacy statement. We will not, however, revise our privacy policy to permit
the sharing of non-public personal information other than as described in this privacy
statement unless we first notify you and provide you with an opportunity to prevent the
information sharing. You may call us at (877) 664-4286 if you have further questions or
would like an additional copy of this privacy statement.
If you are a customer living in Texas
Franklin Capital Corporation, one of our affiliates who may service your account on our behalf
is licensed and examined under the laws of the State of Texas and by state law is subject to
regulatory oversight by the Office of Consumer Credit Commissioner. Any consumer wishing to
file a complaint against Franklin Capital Corporation should contact the Office of Consumer
Credit Commissioner through one of the means indicated below:
In Person or U.S. Mail: 2601 North Lamar
Boulevard Austin, Texas 78705-4207.
Telephone No.: (800) 538- 1579. Fax No.: (512)
936-7610.
E-mail:
consumer.complaints@occc.state.tx.us
Website:
Office Of Consumer Credit Commissioner
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